Privacy Policy

1. Introduction

AZ Foundry LLC, doing business as UGCFirst ("we," "our," or "us"), operates the UGCFirst platform at ugcfirst.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service. By using UGCFirst, you consent to the practices described in this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign up using Google, we receive basic profile information from your Google account.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or banking details. Stripe provides us with limited information such as the last four digits of your card and billing address for record-keeping.

Usage Data

We collect information about how you use UGCFirst, including videos generated, features accessed, product URLs submitted, and interaction patterns. This helps us improve our service.

Product Content

When you generate videos, you may provide product URLs, images, and descriptions. These are processed by our AI models to create your videos. We store this content to deliver and improve our services.

Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

3. How We Use Your Information

We use your information to:

• Provide and maintain the UGCFirst service
• Process your video generation requests
• Manage your account and subscription
• Process payments and send billing notifications
• Send important service updates and announcements
• Respond to your support requests
• Improve our AI models and service quality
• Detect and prevent fraud or abuse

4. Third-Party Services

We work with trusted third-party services:

• Stripe — Secure payment processing
• Supabase — Authentication and database services
• Cloudflare — Content delivery and media storage
• AI Services — Video and content generation (product URLs and images are processed by AI models)
• Late API — Social media scheduling (only if you connect your social accounts)

Each third-party service has its own privacy policy governing their use of your data.

5. Data Retention

We retain your account data for as long as your account is active. Generated videos are stored in our cloud infrastructure so you can access them. When you delete your account, we delete your personal data within 30 days, though we may retain anonymized usage data for analytics.

6. Your Rights

You have the right to:

• Access — Request a copy of your personal data
• Delete — Request deletion of your account and associated data
• Opt Out — Unsubscribe from marketing emails at any time
• Export — Download your generated videos and data
• Correct — Update inaccurate personal information

To exercise these rights, contact us at support@ugcfirst.com.

7. Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS. We use secure authentication methods and regularly review our security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell your personal data to third parties.

8. Children's Privacy

UGCFirst is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of UGCFirst after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: